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Responsibilities
Performs duties assigned and provides necessary services to authorized patrons, including general information and support of community recreation programs. Provides information concerning faciilities and operaton. Ensures adherence to regulations, safety, and security procedures.
Assists in maitaining routine reports and/or performs clerical, custodial and/or gneral maintenance duties as needed. Operates a cash register, Point of Sale (POS) system, processes product or service transactions including equipment loans, rentals, resale, and program registration; receives payments and makes change as required.
Provides customer service by greeting patrons in person and by answering the telephone; takes messages and handles customer requests or referrals to the appropiate staff member.
Adheres to NAVMED P-5010 sanitation requirements. Provides support for community recreation events set up and break down.
Qualifications
Must be able to obtain Emergency First Reponder or cardiopulmonary resuscitation (CPR) certification, Food Handlers, and C.A.R.E training, where applicable within the first 90 days of employment.
Ability to read, comprehend, and adhere to published rules, regulations, standard operating procedures, checklists, and other guides.
Ability to learn MWR policies, rules, and regulations, involving the Community Recreation program.
Ability to perform basic custodial tasks, e.g. sweeping mopping,vacuuming, wiping, dusting, etc.
Ability to perform basic computer operations and keyboarding skills to include operation of POS systems as well as desktop computers.
Ability to perform basic arithmetic calculations, i.e. addition, subtraction, multiplication, and division.
Knowledge of basic customer service delivery methods to identify customer needs, deliver expected service, and/or resolve routine customer issues.
Knowledge the provides a basic understanding of elements of the MWR department to answer customer questions and/or refer them to the appropriate activity.
Ability to communicate orally and in writing.
How to Apply
To be considered for this position, please submit a resume and any other required documents as indicated in the "required documents" section, by ONE (only) of the following ways:
Directly through USAJobs.gov, click the Apply Online button to create an account or log in to your existing USAJOBS account
OR
By Email to: naf.nsasp-inhd.fcm@navy.mil Note: If submitting by email, you must put the announcement number in the subject line.
Please note: The Announcement Number for the position you are applying for MUST be specified on your resume. If emailing, please indicate the announcement number in the subject line. Applications received without an announcement number designated may not be considered.
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